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Accessibility Instructions
Access Instructions for Users with Disabilities
Welcome to the City of San José website. At this time, the City is incorporating into our website the Web Page Disability Access Design Standards developed by the Office of Equality Assurance. We are pleased to provide an alternative medium for accessing information about our programs and services. If you have any suggestions for improving the accessibility features of our website, please contact us.

Instructions for Users with Visual Disabilities
Our website has been designed to be used with a screen reader. In addition, most images on our site are accompanied by a word image tag that may be visible if your browser supports the alt-text function.

We have many documents posted in PDF format (Portable Document Format). These documents can be read aloud to you using the free Adobe Acrobat Reader. Download the free Acrobat Reader. Once the PDF page is opened in Adobe Reader, select the View menu, then Read Out Loud, then either Read This Page Only or Read To End of Document.

We have also provided descriptions of photographs that contribute to the content of the web page. By selecting the symbol "D," the user will reach a description of the photograph. At the end of the description the user can select "Return" to be taken back to the photograph.

Example: [photograph] D.

If a web page has an online form that is not accessible, please call the phone number or email the office listed for assistance in obtaining the form or filling it out.

Instructions for Users who are Deaf or Hard of Hearing
The City of San José website Disability Access Design Standard requires that all audio and video clips have text transcriptions or descriptions with a closed-captioned (CC) hyperlink. All meetings and most original content is currently captioned with captions available on Granicus for streaming.

Mac Users
OS 10.4 or above is required. You must also install Microsoft Silverlight.

PC Users
Windows Media version nine or later is required. Download a free version.