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For account inquiries, bill payment, and information about City services.

Customer Service Center
200 E. Santa Clara St.
1st Floor Tower
San José, CA 95113

Phone: (408) 535-3500

Contact Form

In Person Hours
Monday - Friday
8:30 a.m. - 5:00 p.m.

Phone Center Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.

Recycling & Garbage
I am a:
  • Resident
    • San Jose Recycle Plus Customers:
      Some of our haulers are currently experiencing technical difficulties with their phone systems. So customers may experience longer than normal wait times when calling in. They are working to resolve the situation as soon as possible. Thank you for your patience.
  • Business
  • Event organizer